Building Strong Patient Relationships

Content
4 modules

Course Length
1 hour

Instructor
Astute Doctor

Description

BUILDING STRONG PATIENT RELATIONSHIPS

 

The ability to connect well and build strong patient relationships are core skills for all physicians. Eliciting diagnostic patient information depends on effective communication and trust, and we know that valuable outcomes for both doctors and patients flow from productive doctor-patient interactions.

 

Achieve breakthroughs in patient understanding and acceptance with this engaging and interactive 1-hour online CME course for physicians who want to make the most of every patient encounter.

 

By applying the skills in this engaging online CME course, you will facilitate open and productive dialogue, gain your patient’s respect, and improve patient satisfaction with every visit. In this course, you will explore how to...

  • Build strong rapport with patients
  • Lead patient interactions
  • Facilitate open, productive dialogue
  • Use effective communication techniques
  • Avoid relationship-stopping gaffes
  • Structure patient interactions effectively
  • Achieve breakthroughs in patient understanding

 

We know that busy physicians expect learning opportunities to be efficient and effective. 'Building Strong Patient Relationships' is organized into four bite-sized chapters delivered in a flexible learning format.

  • Chapter 1: Introduction and Overview
  • Chapter 2: Techniques for building rapport
  • Chapter 3: Delivering a good encounter every time
  • Chapter 4: Providing structure to the encounter

 

How it works

 

  1. GET STARTED with the pre-course self evaluation. This reflection activity will help you identify your strengths, and highlight patient scenarios you find challenging. Use this information to track for specific solutions as you work your way through the course.
  2. NEXT, complete the course chapters. Each chapter includes interactive elements as well as questions, to make sure you understand all the important points. 
  3. PASS the posttest that covers the techniques you learned in the course. You will need to achieve a 70% pass mark for the course to be complete.
  4. COMPLETE and submit the post-course evaluation form. You can then download and print your CME certificate.


Thank you for choosing Astute Doctor. We hope you enjoy your learning experience and we congratulate you for taking time out of your busy schedule to build skills that increase your impact with patients.

Objectives

    By the end of the course you will be better able to:

  • Build rapport with patients at initial and subsequent encounters
  • Create a comfortable environment for patient communication
  • Deliver a good doctor-patient interaction every time
  • Manage the time available for the encounter more efficiently
  • Use language appropriately and more effectively
  • Structure the encounter for optimal patient outcomes

Certificate

By completing/passing this course, you will attain the certificate CME Certificate of Completion

Learning Credits

CME
1.0
1.
CME Information COMMUNICATE 2023-24
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2.
Pre-course Self Evaluation
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3.
Building Strong Patient Relationships
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4.
CME Evaluation
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